That's easy! If you're like most consumers, you'd rather make a final purchase decision on any item only after you've seen it up close, held it in your hands, or tried it on to make sure it fits. Online shopping doesn't allow such a hands-on approach, but we offer you the next-best thing. By covering the FedEx Ground shipping charges for return shipments, our program can turn your home into a showroom floor (complete with your own private dressing room) when you're considering those new clothes, or that new set of kitchen knives, or those hedge clippers — or whatever else you have your eye on! As a program member, you can shop with greater confidence, secure in the knowledge that you'll save on return shipping if your purchase doesn't fit your body, your décor, your lifestyle, or even your budget!
In addition to taking the financial sting out of returning an online purchase, our program offers you the convenience and reliability of world-class shipping services via FedEx Ground, the exclusive shipping carrier for Return Saver. Plus, you can save on return shipping charges to virtually any eligible online eligible retailer — regardless of why you're returning your purchase!
Of course, we do not and cannot guarantee that you'll qualify for or receive a refund or store credit on your purchase from the retailer. You must comply with the retailer's refund policy and procedures.